Virtual Front Desk

Chat With Otto Before You Wait on a Callback

Our receptionist is temporarily away. I’m Otto, WrenchWiz Auto’s Virtual Front Desk helper. I’ll ask the important questions, gather details for Lance, and build a careful estimate request before anything is confirmed.

Start Chat Text WrenchWiz

Please be patient: Lance may take longer to return calls while the front desk is short-handed.

Advisor-style intake: I’ll ask follow-up questions before building an estimate.

Questions? Call or text (479) 385-3554.

Virtual Front Desk Chat

Ask questions naturally. Otto will answer quote-related questions, collect the details Lance needs, and keep the conversation pointed toward an accurate estimate.

Good to know

This chat is not just a quote box — it asks diagnostic-style questions so Lance has better information.
Required: phone number, name, and vehicle location before a quote request can be sent.
If you are not sure what repair is needed, diagnostic service starts at $300 plus estimated tax for the 2-hour minimum.
Appointments are not confirmed until WrenchWiz approves the price and time.
After approval, a non-refundable 50% deposit is required to lock the appointment because a tech is being committed to that time slot.
Prices may go up or down on the final invoice, but WrenchWiz will try to stay close to the approved estimate.
Eligible UARK and first responder discounts apply to repair labor only. Diagnostics and travel are excluded. ICE agents are not eligible for the first responder discount.

Direct number:
(479) 385-3554

Our receptionist is away for the time being, and Lance may take a while to return calls/texts while handling other responsibilities.

Backup service request form

Chat not cooperating? Send the details here instead.

Contact information

Full Name Phone Number Email Address How did you hear about us?

Vehicle location

Vehicle Location / Address Where is the vehicle?

Additional Location Information

Vehicle information

VIN is optional, but it can help identify the exact vehicle. Please review any details that are filled in before sending your request.

VIN, optional

License Plate, optional Plate State, optional Sub-model / Trim, optional

Vehicle Year Vehicle Make Vehicle Model

Issue or concern

Describe the issue or concern

How soon would you prefer service? If specific, tell us what works

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